I hate computers! They really annoy the hell out of me. Isn’t that what people think?
But here is the down side we are massively reliant on them in our day to day lives. There isn’t a day that goes by where we don’t use one. Our business depends on them ruthlessly.
When they break then it’s the end of the world. Whether it’s the one at home or the ones at work and if the server goes then, oh no, it’s worse. All these people sitting around doing nothing but being paid all the same. It’s nothing but stress and frustration.
So the question that I have to ask is why? Why did the system go down? Why did it break?
After all I’m sure that you kept the system well maintained and regularly checked out. Didn’t you?
Ah, no you didn’t. But your car is covered by
insurance and you are with the AA or RAC. All the contents of the
building are insured even the
building itself is covered and not just by the roof. Yet there is more chance of your
IT failing than the
building burning down, being hit by an earth quake or suffering at the hands of god.
In theory it is more convenient to have the servers stolen than them breaking as long as you backed them up daily and check that the
backups worked.
Did you back them up? Ah! Oops.
It’s all very complicated isn’t it? Why? It doesn’t need to be complicated. All you need is
IT support.
In house support is expensive, we all know that. But so is having in house accountancy. So what do we do there? We outsource our
accounts so why don’t we do the same with our
IT?
It seems that when it comes to
IT people have an ‘It will never happen to me’ attitude. Yet when you speak to them they profess to knowing nothing about
IT or having the time to care.
Another situation that we often come across is the people who don’t actually know what it is that they have bought and what it does. To some people
IT is like modern art. It cost me a fortune, I didn’t know what I wanted and I have no idea what it is.
This is why we at
Eitex offer a free
mini audit for everyone so that you can at least have a basic understanding of what your
IT does and what its potential is.
From the one man band with his laptop to a firm with a 100 users they should all be aware of what their system does and how stable and resilient it is. I know that you always hear
IT people harping on and scaremongering about resilience and
backups but that’s because we hear so many people complaining when it all goes bad. Yet with a bit of
advice and direction it can all be prevented.
All of our staff at
Eitex are from a technical backround, we don’t have just sales people. Yet all of our staff pride themselves in their ability to be excellent translators of geek to English. We provide
remote assistance so what your business actually has is a
virtual IT department.
We provide multiple levels of support that has been designed over time to be tailored to suit any business's
IT needs that will also fit their budget.
One of my favourite phrases that I enjoy hearing is ‘Why do we pay these
IT guys? The system is fine.’ Why do I like hearing this? Quite simply it means that we are doing our job well. Our goal is to keep you going because your
success is our
success.
At the end of the day
IT is a tool to enhance your business. Sometimes tools break, like cars. Yet if you maintain them then the chances of failure are less and less.
Let’s change peoples attitudes from:
‘It will never happen to me’
To
‘If it happens, I’m covered by
Eitex.’
Moving forward then! How can YOU help people YOU know achieve this? Well the next time you’re talking to someone and you hear that famous phrase ‘Sorry to keep you waiting but the system is running a bit slow today.’ Tell them about us,
Eitex. It’s a
FREE audit after all so why not help them get their slow systems sorted out. After all you are the one who has spent YOUR time waiting.
Next time you are speaking to your
solicitor or your
accountant ask them ’Who looks after your
IT’ and if they tell you that they don’t worry about that or that no one does, then maybe you should worry about them.
Tell them about us,
Eitex.
Even if it is as simple as someone thinking about getting that new laptop that they always wanted. Tell them about us,
Eitex.
