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Wednesday, 25 May 2011

Eitex Provides Visionary IT Support


IT Support provider Eitex, have been selected by a Blackpool based charity for the visually impaired to support their computer systems.
N-Vision, who provide services and support to anyone with reduced vision living in the Blackpool, Fylde and West Lancashire area were referred to Eitex by FusionCRM, the company providing the charity’s customer relationship management solution.
“We frequently work in conjunction with FusionCRM and this referral ensured the client got the best possible service at a price that works for them,” commented Lee Hezzlewood, Eitex’s Regional Director for Lancashire.
“We even made sure the client was able to take advantage of our May Special Offer for Lancashire based customers.”
This meant that, although the initial quote and service negotiations were completed prior to the offer being announced, N-Vision was able to benefit from Eitex’s “3 Months Free IT Support” offer for new customers in the Lancashire region, saving them a considerable amount of money on their standard IT Support rates.
“At Eitex we believe in creating Win:Win relationships with our clients, and as such we were happy to ensure they received the best possible price for our fantastic IT Support service,” said Mr Hezzlewood.
For more information about N-Vision and how they support the visually impared visit their website http://www.nvision-nw.com/

Monday, 23 May 2011

Eitex wins IT Support Contract for Wakefield based Engineering Company.

Yorkshire based CEM Engineering went to market in search of a new IT Support provider. As a rapidly growing business CEM needed fresh ideas to take their IT infrastructure to the next level. Having spoken with a number of IT companies in the area CEM chose Eitex.

CEM commented “We deal with world-class businesses on a daily basis, it is imperative that all aspects of our business are world-class too. Eitex seemed to offer everything we needed; their enthusiastic approach addressed existing issues, as well as ideas for moving forward including Microsoft BPOS. Our systems are now continually monitored and the service is backed by a dedicated helpdesk.”

Eitex recommended moving certain aspects of their IT into the cloud, whilst keeping other elements on-site to allow CEM to achieve the highest possible performance levels, productivity, stability and resilience.

Eitex owner Dean Spencer commented “We would like to thank CEM for their business and look forward to forming a long and lasting relationship to help them get the best from their IT on a continual basis”

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