Eitex Success Story

Our success as an IT Support business is dependent on a number of factors such as great customer service, our technical expertise and our back office solutions, which when combined enable us to provide the level of support demanded by our clients.

But there are other factors involved in running a successful IT Support business and our Eitex Blackburn Regional Director was recently interviewed by the Lancashire Enterprise Trust.  For his insights see their article entitled “My Success Story – Eitex”

Eitex Provides Visionary IT Support



IT Support provider Eitex, have been selected by a Blackpool based charity for the visually impaired to support their computer systems.

N-Vision, who provide services and support to anyone with reduced vision living in the Blackpool, Fylde and West Lancashire area were referred to Eitex by FusionCRM, the company providing the charity’s customer relationship management solution.

“We frequently work in conjunction with FusionCRM and this referral ensured the client got the best possible service at a price that works for them,” commented Lee Hezzlewood, Eitex’s Regional Director for Lancashire.

“We even made sure the client was able to take advantage of our May Special Offer for Lancashire based customers.”

This meant that, although the initial quote and service negotiations were completed prior to the offer being announced, N-Vision was able to benefit from Eitex’s “3 Months Free IT Support” offer for new customers in the Lancashire region, saving them a considerable amount of money on their standard IT Support rates.

“At Eitex we believe in creating Win:Win relationships with our clients, and as such we were happy to ensure they received the best possible price for our fantastic IT Support service,” said Mr Hezzlewood.

For more information about N-Vision and how they support the visually impared visit their website http://www.nvision-nw.com/

Social Networking?

Twitter? Linkedin? Blogs? These are good for my business? How?

Don’t you find that we now live in a world where the English language no longer makes any sense?

Have you heard phrases like these?

‘Yeah I was really unhappy so I tweeted about it and got loads of retweets.’

‘You want to blog about that.’

‘I got an invite so I joined his network.’

‘You want to get yourself on Linkedin.’

So you go along to the websites that everyone is telling you about and can’t work them out to save your life. Everyone is doing it. You’re told it will be good for your business. People say it’s not that hard. Apparently Steven Fry is on it and DJ’s on the radio go on about it and it’s good to keep in touch. ‘I thought that was what facebook was all about.’ You had only just worked that out. Arghhhhhhhh!

STOP!

This is where we come in. As IT specialists we can guide you through the different online networking tools and websites that are available to you and how they will benefit you and your business.

Over the next couple of days I will be publishing some blogs (oops sorry) writing some informative articles that will try and lift the cloud of confusion over online networking. But if you would like further information then please contact us here at Eitex and we will help you become a skilled Tweeter, Blogger and get you Linkedin.