Why worry about geography when you have IT?

IT solutions can make a massive difference to businesses and where they locate themselves operationally. 

In a recent article by one of our Regional Director's published on the Burnley Bonholders site we discuss how businesses can benefit from reduced costs through the effective use of IT.

http://burnley.co.uk/blogs/technology-can-benefit-burnley-based-business/

National IT Support Company Helps East Lancashire Graduates

Eitex, a national IT Support business with offices in Nelson have improved the prospects of at least one local graduate by utilising the services provided by Pendle Borough Council’s Graduate Placement Scheme.


The scheme is designed to help local graduates find employment with local businesses, ensuring skills and experience is retained in the region whilst boosting the local economy.


Lee Hezzlewood, the Regional Director in charge of the Lancashire side of the business said “Although our Lancashire IT Support services are new for the organisation, we had a requirement to take on additional resources.  There is a growing demand in the region for quality IT skills, particularly as more and more businesses attempt to make use of technology to improve their effectiveness and profitability.”


Marc McKinlay is the lucky graduate who was snapped up by Eitex, and Lee continued, “Marc has a range of skills and experience, which when added to his qualifications, bring significant benefits to our business and will enhance the quality of service we provide to our clients.”


Marc joined Eitex on the 1st of March and, after spending a couple of weeks training at Eitex’s UK Support Centre in Batley, Leeds is now fulfilling the role of 2nd line local support for Eitex customers across Lancashire and providing remote support to customers across the rest of the UK.

IT Support Yorkshire

Over the last two years the IT Support Company Eitex have been significantly expanding their operations throughout the Yorkshire district. The number of companies that have been taking advantage of the excellent service and support that Eitex provide has doubled, the number of systems supported has quadrupled, whilst maintaining the professionalism and high service levels that Eitex is renowned for.

This success can be attributed to their enthusiasm and their Pro-Active approach, both from a systems point of view, and how the clients and contracts are managed and maintained. Their 'IT Made Easy' ethic echoes throughout the business. Everything is simplified. From the companies uncomplicated logo accompanied by the simple but concise strap line 'IT Made Easy’ to the clear and understanding way the technicians communicate and listen to the end users. From the way IT Support calls are handled, to the way sales meetings and presentations are conducted.

This relaxed and logical approach to doing business empowers the customer. This results in them feeling more informed and at ease with their IT infrastructure. This is something which most business owners feel has been alien to them for too long.

This sound and secure business model, and pro-active approach is now being replicated to branch offices to extend Eitex's reach further while still retaining the concept of local IT support for business. With offices now open in Batley, Bradford, Sheffield and shortly in York, Eitex is fast becoming the market leader for IT Support in Yorkshire while maintaining their high standards and service levels.

This rapid growth has not gone unnoticed. Eitex have enjoyed offers of buy-out from competitors and attracted attention from investors. The determination and focus of owner Dean Spencer though has far from expired. Dean has ambitious plans of opening Eitex IT Support offices throughout the UK as part of their franchising campaign. "Franchising our business is a really exciting concept for us, and has real growth potential. We are looking forward to see what the future holds for Eitex" says Dean.

If you would like to be part of the team and work for Eitex, or to enquire about franchising in your area, please apply here.