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Showing posts with label remote access. Show all posts
Showing posts with label remote access. Show all posts

Wednesday, 23 March 2011

National IT Support Company Helps East Lancashire Graduates

Eitex, a national IT Support business with offices in Nelson have improved the prospects of at least one local graduate by utilising the services provided by Pendle Borough Council’s Graduate Placement Scheme.


The scheme is designed to help local graduates find employment with local businesses, ensuring skills and experience is retained in the region whilst boosting the local economy.


Lee Hezzlewood, the Regional Director in charge of the Lancashire side of the business said “Although our Lancashire IT Support services are new for the organisation, we had a requirement to take on additional resources.  There is a growing demand in the region for quality IT skills, particularly as more and more businesses attempt to make use of technology to improve their effectiveness and profitability.”


Marc McKinlay is the lucky graduate who was snapped up by Eitex, and Lee continued, “Marc has a range of skills and experience, which when added to his qualifications, bring significant benefits to our business and will enhance the quality of service we provide to our clients.”


Marc joined Eitex on the 1st of March and, after spending a couple of weeks training at Eitex’s UK Support Centre in Batley, Leeds is now fulfilling the role of 2nd line local support for Eitex customers across Lancashire and providing remote support to customers across the rest of the UK.

Monday, 11 January 2010

Snowed in?

So you woke up the other morning and the land was covered in snow. Fab, it looks good and the 10 year old in you starts jumping up and down. However, you still need to get to work but then so do your employees. Now you start thinking about the losses that you could face and the 10 year old gets shoved aside… again.

So as usual you decide to make the effort only thinking that it will be a long walk back, and that if you do get there you will probably be the only one because no one else has the same commitment as you.

Then the wife tells you that the schools are closed. You expected that, but, someone has to stay with the kids and you are the boss after all. Why cant you take the day off, she has a job to try and go to.

At the end of the day it’s a pain and it isn’t just when it snows it’s when the kids are ill or one of your employees kids are ill or the car breaks down etc etc.

Now I would like to ask you a question. Why in the 21st century should these things be a problem? Yes it snows! Yes the kids get ill, as do we! Yes employees can’t make it in etc!

BUT!

We at Eitex ran our entire operation from home with each employee in their own house providing all the IT Support that was needed to be done and keeping in constant communication with each other. Snowed in, no problem! Kids off school, no problem!

Ok, everyone has a computer in their house, well almost everyone. I love the quote by Ken Olson, president, chairman and founder of Digital Equipment Corp. in 1977 when he said ‘there is no reason anyone would want a computer in their home.’ Classic! He obviously never played Call of Duty. So most people have a computer of some description or other so why can’t they work from home? In this day and age the technology is there all you need is the knowhow and that’s where we at Eitex come in. If you feel that your business could have better weathered, excuse the pun, the cold snap then why not contact us. We will come in and see you, carry out a free audit on your systems and get you and your employees up and running from anywhere in the world.

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